Technical Support Specialist (11a-7p)

Company Name:
American International Group
AIG Travel, Inc. has an opportunity for a Technical Support Specialist to join our eProduct Solutions Department. Candidates will work with travel agencies and internal departments within Travel Guard; offering technical support to the travel agent community. Candidates selected for this position will provide support for both ezTIPS and the Travel Guard website, provide exceptional customer service support, maintain an occupancy rate of 80% or more and receive successful performance ratings from system checks/audits and call monitoring. Qualified candidates will have the following:
2 years experience in customer service.
Website/software support experience.
Strong communication skills.
Demonstrate solid keyboarding ability.
Have the desire to provide sales support to our users as needed. American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.
AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises.
AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security.
United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S.
Additional information about AIG can be found at - YouTube: - Twitter: @AIGInsurance- LinkedIn:
Job ID #: 112285
Employment Type: Full Time - Permanent
Location(s): WI-Stevens Point
Education Preferred: High School Diploma
Business Unit: AIG Property Casualty
Relocation Provided: No
Functional Area: Information Technology
Travel Percentage: 0%

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